Privacy policy

The security and protection of our customers’ data has always been a top priority. From May 25, 2018. the new General Data Protection Regulation (GDPR) enters into force for all citizens of the European Union. In order to incorporate the new legal requirements, the team of “Lead Collective” – ​​Ltd., updated its Privacy Policy, and through the changes, it fully complies with the new European regulation.

This website (“Website”) is owned and operated by Lead Collective OOD. As we respect your right to maintain the confidentiality of your personal information and data, we would like to explain to you with this Privacy Policy what information we collect on the Website and how we use it. The Privacy Policy applies only to information collected through this Website.

Information we collect

In case you have chosen to make a purchase from our Website, you are required to provide personal data: Name and Surname; Delivery address, Phone, Email address. The collected information is processed by “Lead Collective” – ​​Ltd. in order to be able to deliver the selected product to you. The above personal data for each User are processed in order to fulfill the contract, reach agreements by mutual consent and take action before concluding the contract at the request of the person to whom the transferred personal data relates. You are not obliged to provide the specified data, but in this case neither Lead Collective nor its Partners will have the opportunity to enter into a contract with you for the sale and delivery of services through the website.

Lead Collective may provide your personal data to persons who have the right to receive them in accordance with applicable law and in order to deliver the products purchased by you, as well as provide data to persons on the basis of relevant contracts (relating to the assignment of processing personal data) for the purposes of delivery of purchased products or services, storage, invoicing and accounting of sales contracts concluded with the User. The subjects entrusted with the processing of personal data on the basis of a separate contract are obliged to observe the principles of confidentiality and security of personal data, and in particular not to provide access to data to unauthorized persons and to use physical and technical measures. security features that are appropriate for the data processing method. Upon request by the User, Lead Collective provides him / her with detailed information about the subject to whom the processing of personal data is entrusted, the scope of the entrusted data and the date of data transfer. In addition, Lead Collective also provides access to up-to-date and detailed information on technical measures used or provided to prevent the acquisition and alteration of personal data sent by the User electronically by unauthorized persons.

Cookies Policy

When ordering in Bakka, including emails, we save the information received. We also store correspondence regarding the service we have provided to you, as well as other correspondence arising from Lead Collective OOD to you. We also process the information about the used final electronic communication device and IP address when visiting our website. We store the described data in order to evaluate and improve the service provided to the Client, as well as in order to investigate and prevent possible violations of the terms of use.

In order to fulfill our legal obligations, data about a client are stored for a period of up to 3 years from their initial provision. After the expiration of the terms for processing personal data, they shall be anonymized or deleted / destroyed, unless:

are necessary for pending court, arbitration, administrative or enforcement proceedings, or in the event of a complaint from the relevant consumer, which should be considered; or
you have exercised your right to restrict the processing of your personal data,
You are not obligated to register or provide personally identifiable information to view our Website or to access its content.

Your rights

You have:

the right to free consent regarding the processing of personal data concerning you.
right of access to your personal data processed by the company;
the right to correct or supplement inaccurate or incomplete personal data;
the right to delete personal data that are processed illegally or with a revoked legal basis (expired storage period, withdrawn consent, fulfilled original purpose for which they were collected, etc.) – “right to be forgotten”;
right to limit the processing – in the presence of a legal dispute between the company and the individual until its resolution and / or for the establishment, the pursuit or defense of legal claims; right to data portability – if processed on the basis of consent or contract, stored in machine-readable format and technically feasible; right to object – at any time and on grounds related to the specific situation, provided that there are no convincing legal grounds for the processing that take precedence over the interests, rights and freedoms of the data subject or litigation; the right to file a complaint or signal to the Commission for Personal Data Protection (CPDP) and to the court in case you believe that the legislation for personal data protection has been violated. Instructions for filing complaints are published on the website of the CPDP:
After 25.05.2018 Complaints may also be lodged with other supervisory authorities in the territory of the European Union, as provided for in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data. and on the free movement of such data and repealing Directive 95/46 / EC; the right not to be subject to a fully automated decision involving profiling that has legal consequences for the data subject or significantly affects him or her.
In case you wish to access, correct or delete your personal data, you need to notify us in a way convenient for you by:

Phone: +359883350455;


On the spot: Sofia, zh.k. Suhata Reka, Joakim Gruev Street

Standard form for exercising the right to withdraw from the contract

Standard form for exercising the right to withdraw from the contract:

(fill in and send the current form only if you wish to withdraw from the contract)

– To “Lead Collective” – EOOD, UIC 204774810, with headquarters and address of management: Sofia, zh.k. Suhata Reka, Joakim Gruev Street:

– I hereby inform / inform * that I am refusing / refusing * to keep my personal tribute *

– Name of the user (s)

– Address to the user (s)

– Phone of the user

– Subscriber to the user (s) only if the current form is on the user (

– Date